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Terms of Service and Privacy Policy

This Terms of Service and Privacy Policy sets out the terms and privacy practices for SPORTSTATS CANADA HOLDINGS ULC in Canada and Sports Acquisitions LLC in the USA (doing business as Sportstats, covering all subsidiaries), with respect to the collection, use, and disclosure of personal information, as well as the use of our websites, including but not limited to sportstats.one (the principal domain), sportstats.ca, sportstats.us, and sportstats.asia (collectively, the "Sites"). By accessing and using the Sites, you agree to be bound by this Terms of Service and Privacy Policy. If you do not agree, please do not use the Sites.

1. Collection and Use of Personal Information

Sportstats collects and uses personal information from customers, users, and event participants ("Individuals") for the following purposes:

  • Membership and Paid Services: Sportstats may collect personal information such as your name, contact information, payment card details, and purchase history when you subscribe to services or purchase products on our website or at an event. For paid memberships, Sportstats collects information to provide services such as an ad-free experience, manage billing, and offer event updates.

  • Results Platform: Sportstats may collect personal information when you participate in the Results Platform, including name, city of residence, date of birth, and race results. This information is necessary to manage event results, age group rankings, and other related features.

  • Ad-Free Membership: If you sign up for a paid membership, you will not be presented with advertisements from third-party ad service providers. However, sponsorship elements related to event sponsors or partners may still be displayed.

  • Communications and Promotions: Sportstats may obtain your consent to use your contact information to provide newsletters, special promotions, and updates regarding Sportstats products and services.

  • Demographic Data: Sportstats may collect demographic and profile data, along with publicly available information, to personalize your experience on the Sites and display content according to your preferences.

  • Customer Service: When you contact us with a comment, question, or complaint, we may collect information to identify you and assist with your inquiry, as well as improve our products and services.

2. Disclosure of Personal Information

Sportstats does not trade, rent, sell, or otherwise transfer personal information, except in the following circumstances:

  • Third-Party Service Providers: Sportstats may transfer personal information to third-party service providers (e.g., hosting, data management, storage, market analysis, and retention services) to manage the Sites and deliver services. Such providers may be located in Canada, the United States, or other foreign countries, and your information may be subject to those jurisdictions' laws.

  • Legal Requirements: Sportstats may disclose personal information in response to lawful requests, such as search warrants or other legal orders, or as required by applicable laws in Canada, the USA, Mexico, Thailand, Singapore, Vietnam, the EU, or other relevant jurisdictions.

  • Corporate Transactions: In the event of a sale, merger, or corporate reorganization, Sportstats may transfer personal information as part of such transactions.

3. Cookies and IP Addresses

Sportstats collects and uses IP addresses to help diagnose problems with its systems, administer the Sites, and gather broad demographic information. Depending on your browser settings, the Sites may use cookies to improve your experience by storing your preferences and login information. If you disable cookies, certain features of the Sites may not be available to you.

4. Third-Party Links

The Sites may contain links to third-party websites not owned or operated by Sportstats. These links are provided for convenience and do not constitute an endorsement. We encourage Individuals to review the privacy policies and terms of use of those third-party websites, as Sportstats has no control over their practices.

5. Security of Personal Information

Sportstats implements measures designed to protect your personal information from theft, loss, unauthorized access, disclosure, and alteration. These measures include physical, organizational, and technological safeguards appropriate to the sensitivity of the information. Third-party service providers are also required to maintain the confidentiality and security of the personal information they handle.

Individuals are responsible for maintaining the confidentiality of their account usernames and passwords. Sportstats recommends that you do not disclose your password to anyone. We never request your password in unsolicited communications.

6. Retention of Personal Information

Sportstats will retain your personal information only as long as necessary to fulfill the identified purposes or as required by law. When personal information is no longer required for these purposes, Sportstats will securely delete, erase, or anonymize it.

7. Access to Personal Information

Individuals may request access to the personal information Sportstats has about them, request corrections, or withdraw consent to certain uses of their personal information (subject to legal or contractual restrictions). If you would like to make a request or have questions, please contact Sportstats as described in the "Contact Us" section below.

8. Privacy Policy Updates

Sportstats may update this Privacy Policy from time to time. Changes will be effective when the updated policy is posted on the Sites. We recommend reviewing this Privacy Policy periodically to stay informed of our practices.

9. Contact Us

If you have any questions or concerns about this Terms of Service and Privacy Policy or Sportstats' data practices, please contact us at:

SPORTSTATS CANADA HOLDINGS ULC
Email: info@sportstats.ca
Phone: 613-723-7223

SPORTS ACQUISITIONS LLC
Email: info@sportstats.us
Phone: 619-298-7400

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